Rippling is a modern PEO provider known for its tech-forward approach, combining HR, IT, and finance functions into a single platform. This makes Rippling a popular choice for growing businesses, particularly those with a need for extensive integration capabilities and streamlined employee management.
Service Overview
Rippling offers a modular PEO platform that covers payroll, benefits administration, compliance, and IT management. It is particularly well-suited for tech-heavy companies due to its unique integration capabilities, which connect with over 500 applications. This flexibility, combined with a robust set of HR tools, enables Rippling to provide a highly customizable experience.
At a glance
- Editorial Score: 9.1/10
- Rates: Starting at $85 per employee per month, with custom pricing based on services selected.
- Fees: Transparent, though the cost may increase significantly with additional services.
- Services: Comprehensive HR, payroll, IT device management, and employee benefits.
- Additional Benefits: Extensive app integrations, global payroll capabilities, and IT device management.
- Customer Support: Available through phone and email, though advanced support incurs additional costs.
Pros and Cons
Pros
- Excellent integration capabilities, with over 500 apps supported.
- Combines HR and IT management, a rare feature among PEOs.
- Flexibility to scale up or down based on specific business needs.
Cons
- Not certified by the IRS as a CPEO, which may affect tax-related advantages.
- Cost structure can become high as more services are added.
Rippling is a strong choice for companies that prioritize technology and integration, particularly those managing remote teams or scaling rapidly. However, the cost can escalate with advanced features, and the lack of IRS certification may be a consideration for some businesses.
Detailed Features and Offerings
Rippling’s platform supports a broad range of HR and IT functions, which can be tailored based on the unique needs of each business.
Payroll and Tax Management
Rippling supports quick payroll processing in all 50 states and internationally, with features like automated tax filings, direct deposits, and compliance management. The platform can process payroll in under 90 seconds and handles complex payroll needs, including multiple pay rates, garnishments, and tax registration in various jurisdictions.
Benefits Administration
Rippling provides access to competitive medical, dental, and vision plans, as well as 401(k) options and commuter benefits. The platform’s benefits dashboard allows employees to self-manage their enrollment and view their coverage options easily. Rippling’s benefits administration also supports the use of third-party brokers, allowing businesses to customize their offerings.
IT and Device Management
Unique to Rippling, IT management capabilities allow businesses to automate device provisioning, manage app access, and even track device usage. This feature is highly beneficial for companies with remote employees, as administrators can remotely secure devices and manage software across the entire workforce.
Employee Onboarding and Offboarding
Rippling simplifies onboarding and offboarding with automated workflows, customizable forms, and document management. The platform allows HR managers to integrate directly with job boards for recruiting, streamlining the hiring process from application to first-day setup.
Customer Experience
Rippling is known for its intuitive interface, designed to minimize the learning curve for new users. The platform’s unified dashboard helps administrators manage HR, payroll, and IT tasks efficiently. Customer support is accessible through multiple channels, though advanced support services require an extra fee. Overall, users report high satisfaction with Rippling’s ease of use and the seamless integration of its various modules.
Unique Selling Propositions
Industry-Specific Expertise: TriNet’s ability to tailor services to industry-specific requirements, from technology to healthcare, sets it apart from other PEO providers. This makes it especially useful for companies that need specialized HR support.
Comprehensive Benefits Packages: TriNet’s benefits administration is extensive, providing access to major carriers and non-traditional benefits, which can be a significant advantage in competitive markets.
Flexible Reporting and Analytics: TriNet’s platform includes detailed reporting features, helping businesses track HR metrics and make data-driven decisions. This is particularly valuable for companies looking to optimize HR strategy.
Customer Support and Services
Rippling offers a range of support options, including phone and email, though users requiring advanced HR guidance may incur additional fees. The platform includes an extensive help center with how-to guides and resources for troubleshooting. Rippling also provides support for compliance with various employment regulations, although it is not IRS certified, which may be a drawback for businesses looking for certain tax benefits.
Pricing and Fees
Final Assessment
Rippling is a strong PEO provider for businesses seeking advanced technology integration and flexibility in HR services. While its modular structure and IT capabilities make it ideal for tech-savvy companies, the higher costs associated with add-on services and the lack of IRS certification may be considerations for some businesses.
Overall Rating:
Conclusion
