Justworks is a prominent PEO provider that focuses on streamlining HR, payroll, benefits, and compliance for small to medium-sized businesses. It’s designed for companies that prioritize ease of use, transparency, and robust compliance support, making it particularly popular with startups and tech companies.
Service Overview
Justworks provides a comprehensive PEO service that bundles payroll, HR, and employee benefits administration. Its platform stands out for simplicity, making it accessible to users with limited HR expertise. Justworks also shines in compliance management, helping businesses navigate complex federal, state, and local regulations—especially beneficial for multi-state operations.
At a glance
- Editorial Score: 9.8/10
- Rates: Transparent, competitive pricing, with plans starting at $59 per employee per month.
- Fees: Additional costs for some advanced benefits and global services.
- Services: Payroll, benefits administration, and compliance management.
- Additional Benefits: Modern employee benefits, self-service tools, and a mobile app.
- Customer Support: 24/7 support available through multiple channels, with access to certified HR professionals.
Pros and Cons
Pros
- User-friendly platform with a transparent pricing structure.
- Strong multi-state compliance support, suitable for businesses with dispersed teams.
- Access to modern benefits like wellness perks and commuter programs, enhancing employee satisfaction.
Cons
- Limited global reach; Justworks primarily operates within the U.S., with emerging capabilities in Latin America.
- Limited experience in U.S. PEO services, as this offering was only introduced in 2023.
Justworks is ideal for businesses seeking a straightforward, reliable PEO solution with strong compliance support and attractive employee benefits. However, its limited international coverage and lack of advanced HR features may not suit larger enterprises with more complex needs.
Detailed Features and Offerings
Justworks offers a comprehensive suite of HR, payroll, and benefits services, enhanced by a user-friendly interface and self-service tools.
Payroll and Tax Management
Justworks provides a fully integrated payroll service that includes automated tax filings and the ability to handle various payment types, including direct deposits, bonuses, and reimbursements. The system supports compliance across all 50 states, making it easy to pay remote and multi-state teams accurately.
Benefits Administration
With Justworks, businesses can offer medical, dental, and vision insurance from leading providers, as well as options for HSA, FSA, and 401(k) plans. The Plus plan includes additional health perks, such as access to telehealth services and wellness benefits. Employees can manage their benefits through the self-service portal, simplifying enrollment and reducing HR workload.
Time Tracking and Attendance
The Justworks Hours feature allows for easy time and attendance tracking, with mobile access for clock-ins and shift management. The system ensures compliance with labor laws regarding breaks and overtime, helping businesses avoid costly penalties.
Risk Management and Compliance
Justworks excels in compliance support, helping businesses manage workers’ compensation, EPLI, and other regulatory requirements. The platform also offers access to online training programs for workplace harassment prevention and compliance guidance from certified HR experts.
Customer Experience
Justworks is known for its intuitive design and accessibility, with a smooth onboarding process that includes dedicated support for new clients. The platform’s self-service capabilities empower employees to manage their own HR needs, from benefit selections to time-off requests. Justworks offers 24/7 customer support via phone, email, chat, and SMS, ensuring that assistance is always available.
Unique Selling Propositions
Transparent Pricing: Justworks clearly lists its pricing online, allowing businesses to budget with confidence. Costs start at $59 per employee per month for the Basic plan, with additional benefits available in the Plus plan at $99 per employee per month.
Modern Benefits Offering: In addition to traditional benefits, Justworks includes options for wellness perks, commuter benefits, and fitness memberships. These options make it easier to attract and retain employees, especially in competitive job markets.
Multi-State Compliance: Justworks is well-suited for businesses that operate across multiple states, offering strong support for state-specific compliance, which is crucial for minimizing legal risks.
Customer Support and Services
Justworks provides robust support through certified HR professionals and various resources. With 24/7 support, users can access assistance anytime, and the platform’s help center includes articles and videos on HR and compliance topics. Justworks also offers integration with popular accounting and HR tools like QuickBooks and Greenhouse, enhancing its usability across different systems.
Pricing and Fees
Final Assessment
Justworks is a compelling option for businesses seeking a PEO provider that combines simplicity with comprehensive HR and compliance support. While its limited international reach and lack of advanced HR tools may be a drawback for some, its transparent pricing and extensive benefits options make it an excellent choice for small and medium-sized businesses.
Overall Rating:
Conclusion
