Insperity is a well-established professional employer organization (PEO) that offers a comprehensive suite of HR services tailored to small and medium-sized businesses. With a focus on delivering high-quality employee benefits, payroll processing, and compliance assistance, Insperity provides a robust solution for businesses seeking to streamline their HR operations and manage risk effectively.
Service Overview
Insperity’s PEO services include payroll administration, employee benefits management, HR consulting, and compliance support. Notably, Insperity’s expertise extends to employee training and development, offering one of the most extensive learning resources in the PEO industry. The platform provides a co-employment model through the Workforce Optimization plan, with flexibility to choose a la carte HR services via the Workforce Acceleration plan.
At a glance
- Editorial Score: 9.7/10
- Rates: Custom pricing based on employee count and service needs, typically ranging around $150 per employee per month.
- Fees: Transparent, though specific pricing requires a personalized quote.
- Services: Comprehensive, covering payroll, benefits, risk management, and employee training.
- Additional Benefits: IRS and ESAC certified, extensive training resources, and flexible plan options.
- Customer Support: Available via dedicated HR specialists, with assistance on compliance and risk management issues.
Pros and Cons
Pros
- Extensive employee training resources with over 5,000 online courses and professional development units (PDUs).
- Strong compliance support with risk management resources and workers’ compensation assistance.
- Flexible benefits options, including competitive medical, dental, and vision plans, plus ACA compliance.
Cons
- Pricing details are not listed online, which can make budgeting a challenge.
- Limited customization options for businesses seeking highly tailored HR solutions.
Insperity is an ideal fit for businesses looking for a comprehensive PEO solution with a strong emphasis on employee training and compliance. However, businesses seeking more transparent pricing or highly specialized services may need to explore additional providers.
Detailed Features and Offerings
Insperity offers a range of HR and administrative services that help businesses manage their workforce efficiently.
Payroll and Tax Processing
Insperity handles full-service payroll, including direct deposit, wage garnishments, and tax filings. The platform offers detailed payroll reports and integrates with popular accounting software. It also supports mobile access, allowing employees to view pay stubs, tax forms, and benefits information from any device.
Benefits Administration
Insperity provides a broad range of employee benefits, such as health, dental, and vision insurance, as well as 401(k) retirement plans. Their benefits packages are competitive, offering employees Fortune 500-level benefits with access to health savings accounts (HSAs) and flexible spending accounts (FSAs). Insperity’s platform enables employees to self-manage their benefits selections, simplifying the enrollment process.
Risk and Compliance Management
With specialized support for compliance, Insperity assists businesses in navigating federal and state regulations. The service includes workers’ compensation insurance, workplace safety training, and employment practices liability insurance (EPLI). Additionally, Insperity’s HR team provides guidance on legal matters like hiring and termination practices, minimizing the risk of costly compliance issues.
Employee Training and Development
One of Insperity’s standout features is its comprehensive training and development program. The platform offers over 5,000 self-paced courses, covering topics from leadership to technical skills. This focus on employee development can help businesses boost retention and foster a skilled workforce.
Customer Experience
Insperity is known for its user-friendly platform and dedicated customer support. Each client receives a team of HR specialists for personalized assistance, though some users report mixed experiences regarding response times. The Insperity Premier platform is intuitive, allowing both employees and managers to access HR data, track training progress, and manage benefits seamlessly.
Unique Selling Propositions
Flexible HR Solutions: Insperity allows businesses to choose between comprehensive PEO services or more focused HR outsourcing. This flexibility is ideal for companies that want to scale HR support as their needs evolve.
Extensive Training Resources: Insperity’s training library is among the most robust in the industry, offering thousands of online courses and professional development options. This can be a significant advantage for businesses looking to prioritize employee growth.
Compliance and Risk Management: Insperity’s deep expertise in compliance, coupled with risk management resources, makes it a reliable partner for businesses in regulated industries.
Customer Support and Services
Insperity provides dedicated HR specialists and offers support via phone and online chat during business hours. The platform’s help center includes a variety of online resources, such as video tutorials and articles. Insperity also provides compliance support, helping businesses handle complex legal requirements and avoid potential fines.
Pricing and Fees
Final Assessment
Insperity is a top choice for businesses seeking a full-service PEO with a focus on employee development and compliance. While the lack of transparent pricing can be a drawback, the platform’s comprehensive offerings and dedicated support make it a worthwhile investment for small to medium-sized businesses aiming for streamlined HR management.
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