2024’s Best CRM Software
for Small Businesses in the US
Hubspot CRM – Streamline Your Business
Streamline Your Business
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Choosing your CRM system. Explained.
Customer Relationship Management (CRM) systems aren’t just for big corporations. The market is filled with CRM options perfect for small businesses, providing robust features without breaking the bank. But which CRM stands out as the best for small businesses in 2024?
2024’s Top CRM Software Picks:
Let’s talk about our evaluation process at comparenchoose.com. Our reviews are thorough, addressing every critical aspect necessary to choose the right CRM for your company. We focus on vital features, pricing, scalability, and more to give you a complete picture for a well-informed choice.
Now that we’ve got that out of the way, let’s review the breakdown we’ve done for each of these companies
#1 Salesforce CRM | ⭐ 9.9
BEST Overall for Small-Medium Businesses
Salesforce CRM has four unique plans designed for small businesses, each billed annually:
- Starter: Ideal for new users at $25 per user per month.
- Sales Professional: Includes advanced sales tools for $75 per user per month (billed annually).
- Service Professional: This plan focuses on service-related features.
- Marketing Cloud Account: Enhances marketing efforts.
Salesforce Overview: The Sales Professional plan leans into automation, while the Service Professional plan offers resources to boost customer interactions and manage service cases.
Key features of Salesforce:
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Efficient tracking of leads and customer activities.
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A wide variety of email templates.
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Pipeline and sales forecasting (professional plan).
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An impressive suite of over 6,500 integrations.
➡️ Visit Salesforce CRM
Salesforce CRM – Summary
Reliable customer support through phone, live chat, or a callback request. *Round-the-clock support is exclusive to the Marketing Cloud plan subscribers. You’ll also get access to guided learning, workshops, comprehensive training, videos, and an active community forum.
#2 Zoho CRM | ⭐ 9.8
Ideal for Small to Medium Businesses
Zoho CRM emerges as a versatile and budget-friendly option, especially effective for small to medium-sized businesses. It offers a range of plans, each catering to different business sizes and needs:
- Free Plan: Designed for small teams, offering basic CRM functionalities.
- Standard Plan: ($18/user/month) – Includes sales forecasting and lead scoring.
- Professional Plan: ($30/user/month) – Real-time sales alerts and CRM integrations.
- Enterprise Plan: ($45/user/month) – AI capabilities and advanced customization.
- Ultimate Plan: Superior businesses intelligence, analytics, and storage options.
Zoho CRM Overview: Zoho offers a comprehensive set of tools and features that cater to a wide range of business needs. With its various plans, it can accommodate businesses at different stages of growth, from startups to established enterprises. The platform’s strength lies in its multichannel support, robust sales and marketing automation capabilities, and its affordability.
Here’s a snapshot of what Zoho CRM brings to the table:
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Integrates with email, social media, telephony.
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Enhances comprehensive customer engagement.
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Boosts sales with forecasting, territory management.
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Improve performance with gamification tools.
➡️ Visit Zoho CRM
#3 Hubspot | ⭐ 8.9
HubSpot CRM offers a range of plans to suit different business needs, with discounts for annual commitments:
- Free Plan: Provides essential CRM features for unlimited users at no cost.
- Starter: Priced at $20 per user per month, this plan includes additional tools for growing teams.
- Professional: At $890 per month for up to five users, it offers advanced features suitable for scaling businesses.
- Enterprise: Designed for larger organizations, this plan costs $3,600 per month for up to ten users and includes comprehensive CRM capabilities.
Hubspot Overview: HubSpot CRM is recognized for its user-friendly interface and robust features that support sales, marketing, and customer service operations. It provides tools for contact management, deal tracking, email marketing, and analytics, all integrated within a single platform. This integration facilitates seamless collaboration across departments, enhancing overall efficiency.
Hubspot CRM – Summary
HubSpot’s extensive app marketplace offers over 1,000 integrations, enabling businesses to customize their CRM experience by connecting with tools like Gmail, Outlook, WordPress, Zoom, and Slack. This flexibility allows for a tailored approach to meet specific operational requirements.
Top 3 CRM Software for Small Businesses
